you are here: ImportGSM :: Why Buy From Us?


ImportGSM Comparison Chart
We encourage our customers to shop around and compare us to our competitors! Because we strive
for customer satisfaction, our policies and practices are in place to help the customer have the best
possible experience.

ImportGSM
Plemix.com
MyWorld
Phone.com
Expanys.com
 Customer Service        

     Technical Support

YES
NO
YES
NO

     Customer Support Call Center

YES
NO
YES
YES

     Online English Manuals

YES
NO
NO
NO

     Support File Database

YES
NO
NO
NO
 
 Payment Options

     PayPal
YES
YES
YES
NO

     Credit Cards

YES
NO
YES
NO

     Wire Transfer

YES
YES
YES
NO

     Western Union

YES
YES
YES
YES
 
 Product Services

      FREE 1 Year Warranty

YES, FREE
NO
NO
NO

      Extended Warranty

YES, +15%
NONE
NONE
NONE

      Return Policy

7 DAYS
7 DAYS
7 DAYS
15 DAYS

      Minimum Restocking Fee

FREE
25% MINIMUM
25% MINIMUM
20% MINIMUM

      Repair Service

YES
YES
NO
NO

      Order Cancellation

FREE
FREE
$20
FREE
 
 Shipping Options

      Minimum Shipping Cost

$19
$27
$35
$20

      Overnight Shipping Option

YES, $33
NO
YES, $50
YES, $35

      Same Day Order Processing

YES
YES
YES
YES





Support : Phone, web and beyond
ImportGSM offers dedicated support for your purchase. Need help setting the phone up with internet? Need your phone repaired? Have a question about how something works on the item? ImportGSM has knowledgeable, experienced and enthusiastic staff members ready to provide top-level customer support. We're always here when you need us.



Warranty : The first year's on us
ImportGSM not only has a 7 day money back guarantee, but we also include a 1 year warranty free of charge for all items! Although that's unique enough for a cellular retailer, we also offer a 3 Year Protection Plan, protecting your investment for as long as you have it. Sat on the phone and cracked the screen? Dropped the phone in water? Dog mistook the phone for a chew toy? Not a problem! With the 3 Year Protection Plan, you're covered from screen to antenna.




Upgrade UP : The trade program
Tired of throwing out your old phone and buying a new one? Sell it back! ImportGSM.com will buy back ANY PHONE, even if you didn't buy it from us! Get credit towards your next purchase for the agreed upon price of your trade in. What could be better? Keep upgrading so you always have the latest technology in your pocket!





ImportGSM.com is the best and fastest growing online cellular retail store. If you're looking for an easy shopping experience, knowledgeable tech support and protection for your valuable investment, look no further. ImportGSM has a phone for you!