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Welcome to the ImportGSM customer support center. We're sorry to hear you're having problems with the item you've purchased from us. To assist you in the best possible manner, we have a number of support options available to you.

Product Support
Need help with a specific product? Select your model for manuals, ROM updates and frequently asked questions.
Warranty Repair
Having trouble with your phone? ImportGSM can help! Every item we sell comes with a 1 year manuafacturers warranty. Click here to fill out a warranty claim form, and have your item sent in for repair.
Returns For Credit / Exchange
Not quite satisfied with your purchase? We will take it back! Click here to fill out an RMA form, and to read about our return policy.
 



Other Helpful Links...

 

common questions support tools
How do I return an item? Knowledge Base
What is your return policy? FAQ
How do I pay by Western Union or Wire Transfer?
How do I set up MMS and Internet?
Are your phones unlocked?
Will this phone work with my carrier?
more...
English Manuals
GPRS Settings
Support File Downloads
Submit a Support Ticket




If you still require assistance, you may submit a support ticket by clicking here.